Skip to Content
 
1

EVERYDAY STORIES

Overcoming Language Barriers
The Extra Mile

The 12-year-old boy came to the mobile clinic with his mom. He was doing poorly in school, and a preliminary assessment suggested he might have a developmental disability. Our case manager explained that the boy would need to be avaluated at the education department's regional center to qualify for remedial services. Since his mother couldn't read transit signs, she was afraid to take the bus with him alone. The case worker went the extra mile—literally. She accompanied the family to the appointment on the bus. The family still had a ways to go to get services, but they knew they weren't alone on the journey.

Los Angeles

The Los Angeles Children’s Health Project (LACHP), also known as COACH (Community Outreach Assistance for Children’s Health) for Kids and Their Families, provides medical, mental health and dental services to children 0-18 years of age, along with case management services to their families, to those living in low-income and medically underserved areas throughout Los Angeles County. The LACHP is part of Children’s Health Fund’s Referral Management Initiative, which is designed to ensure that children in high-risk populations have access to specialty care.

Home Institution/Affiliation 
Cedars-Sinai Medical Center, Los Angeles, CA
Available services 
  • Comprehensive primary care, including immunizations and laboratory tests;
  • Referral management to ensure high-risk populations receive specialty care;
  • Screenings for tuberculosis, lead and anemia; hearing and vision testing;
  • Nutrition consultation and education;
  • Social work, case management, crisis interventions, psycho-social assessments and referrals;
  • Parent support groups;
  • Dental care services including screenings and oral health education;
  • Health education;
  • Referrals to community resources; and
  • 24-hour, 7 day a week access to licensed staff.
Special initiatives 
Program Fact sheet